Odakyu Sightseeing Service Center, Shinjuku West
Location: B1 floor of Odakyu Line Shinjuku Station West Exit, in front of the ticket gate.
Hours of operation: 8:00AM to 4:00PM
Odakyu Sightseeing Service Center, Odawara
Location: Outside ticket gate of Odakyu Line and Hakone Tozan Train in Odawara station
Hours of operation: 8:30AM to 4:30PM
Quick to book and easy to redeem! Hakone free pass is super worth it if you're gonna do all the tourist attractions there. The cruise and ropeway and train are all pretty special. Quite a fun day out. Pelago had a discount code so it was cheaper than getting it directly from the store.
This pass is extremely convenient and of great value! Easy to hop and off the trains, boat, ropeway and cable car with this pass. Redemption was a breeze at the Odakyu Sightseeing Service Center machine. We topped up additional for the Romance car on the return direct train journey back. Thanks Pelago!
Booked a 2 day pass but used for one day only. Still provided good value, easy to use and time saving in viewing attractions
Need to exchange the e-confirmation page to the actual ticket at Shinjuku station west exit. The freepass is totally worth the money and also very convenient when travelling at Hakone. I think it's a price worth paying for the convenience.