Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Pompeii tickets – ID requirement: It is mandatory for all participants to carry a valid photo ID on the day of the tour. The personal details provided at the time of booking (e.g. first and last name) must exactly match those on the ID, as Pompeii tickets are nominative and non-transferable. Local staff at the archaeological site are entitled to check IDs at the entrance. In case of discrepancies, spelling errors or missing information, they may refuse entry to one or more participants at their sole discretion. Discover Italy cannot be held responsible for any refusal of entry due to incorrect or incomplete data provided by the participants, and no refund will be due in such cases.
Weather, clothing and itinerary: The tour runs in all weather conditions; we recommend wearing comfortable shoes and bringing a light jacket and an umbrella. Any waiting times during stops (for explanations, security checks or photo opportunities) may occur and are not dependent on the organization. The guide and tour leader reserve the right to modify or adjust the itinerary if necessary for operational or safety reasons (for example due to traffic, site regulations or unexpected closures).
Timing and punctuality: Please arrive at the meeting point at least 5 minutes before the scheduled tour departure time. Tours and transportation services must leave on schedule to guarantee the full experience and on-time return to the ship. A maximum waiting time of 15 minutes is allowed in case of participant delays. After this time, staff may leave the meeting point and begin the tour. Participants not present will be considered NO SHOW and no refund will be due.
Contact information & WhatsApp: When contacting us, please provide your name, ship name, and tour title. To ensure smooth meet & greet operations, we strongly recommend that at least one participant provides a mobile phone number that is active and reachable in Italy. We also highly recommend using WhatsApp. Discover Italy cannot be held responsible if participants are unreachable.