Heart disease, Pregnant women
0 to 3 years old are not allowed and you may enter with a maximum of 1 adult and 5 children. Children aged 12 and below must be accompanied by a guardian who is 18 years old or above inside the room to play with them. Underage teens aged 13-17 will require a guardian to be present, and the guardian must sign a consent form before the teens are allowed to play alone.
One small locker per group for you to keep your items.
You should arrive at least 10 mins early for the registration and briefing session.
If customers are late for less than 10 minutes, the game will start and the experience time will be shortened.
If customers are late for more than 10 minutes, the game will be rescheduled with another available time slot (subject to availability of the game session).
Some of our games might have some surprise elements and minimal physical obstacles such as climbing or crawling. However, if they are not keen on continuing the game, our game masters will definitely guide them out of the room immediately as requested.
Wear something comfortable and won’t interrupt your movement, especially when crawling and climbing during the experience is preferred. Best to avoid heels, slippers and skirts at all costs.
In the SPY Game, you will be required to overcome various physical obstacles to proceed. As such, you may need to crawl and hide in small spaces, jump and hold onto ropes, climb ladders, and such.
The game is not recommended for individuals who are weak-hearted, pregnant, or have disabilities, as it involves elements such as climbing, dodging, hiding, and crawling.
Do bring your smartphone with you as it is essential for accessing a program during gameplay.
No brute force is required during the game. If a customer is found to have used force to break an item or prop we will ask for compensation.
No inappropriate behavior or language around the NPCs. If a customer is found to have performed crude behavior or language around an NPC, we do have the authority to end the game and ask the customer to leave the game early.
No touching or physical contact with the NPCs as they will not touch you either.
Avoid keeping or taking items from the gameplay session. We have customers run through their pockets or bags post-game for any items that may have been accidentally taken from the room and to ask them to return it to us. If a customer is found to have taken an item without returning it, we have the right to prevent the customer from entering the premises.
Additional players will be charged accordingly.
Customers are required to call operator to book their preferred time slot within 90 days after ticket purchase. Contact info will be provided on confirmation voucher.
Customers are required to call +601133213628 to book their preferred time slot within 90 days after ticket purchase.