— Late-night charges —

• Late-night charges will be calculated based on the pick-up time
• Late-night charge applies to: Pick-ups between 10:00 pm–5:00 am
• If a taxi is arranged at 9:50 pm and enters the late-night zone during the service, you can request the daytime rate

— Additional Charges —

• Pick-up time:
  - The first 30 minutes from the assigned time are free of charge. After that, an additional fee of JPY4,000 will be charged every 30 minutes
  *Please pay the additional fee directly to the driver
  

— Reservation —

• Reservations are accepted from 180 days to 4 days prior to the date of service
• We will notify you of availability within 2 days of receiving your reservation
• Reservations made on Saturdays, Sundays, and public holidays will be confirmed on the next business day
• Please register a mobile phone number and email address that can be contacted during your stay in Japan
• When making a reservation, please provide your destination (building name or address, etc.)
• The rates listed for this service are per vehicle and do not vary based on the number of passengers
• Service may be denied if the recommended passenger and luggage limit (1 item: 24 inches) is exceeded
• Our airport taxi service only has Japanese-speaking drivers
• If you have language difficulties, our customer service will assist you

— Cancellations —

• Free cancellation up to 2 days in advance
• Cancellations within 24 hours of the ride will incur a 100% taxi fare charge