请确保您的手机处于开机状态,以便服务提供商需要与您联系。
预订后,供应商将记录您的航班抵达时间并确认合适的巴士接送时间。
凯恩斯机场抵达流程:
所有到达的乘客在领取行李之前都必须前往 Con-X-ion 柜台。出发时间表将在柜台显示。
乘客必须在出发时间前 10 分钟到柜台准备出发。
预计乘客会主动寻找他们的司机,他将身穿蓝色衬衫和红色 Con-x-ion 帽子。
如果您需要帮助,请致电 1300 794 956 或 +61 7 5556 9888。
凯恩斯机场离境程序:
您的服务应在您确认中列出的 20 分钟窗口内到达。您必须准备好并等待整个取件窗口。
如果您错过了分配的服务,请尽快直接拨打 1300 794 956(澳大利亚)或 +61 7 5556 9888(国际)联系 Con-x-ion。
如果您需要帮助,请咨询您的酒店/礼宾部。
请确保您的手机处于开机状态,以便我们需要联系您。
未找到的乘客可能没有资格获得退款或报销。
请不要在未先与 Con-x-ion 联系的情况下乘坐出租车离开。
The driver was amazing! Thank you so much!!
Shuttle was waiting for me and the driver, Fred, was helpful and informative about Cairns.
The operator of the ride, Exemplar, was excellent. However the booking confirmation does not mention at all that the company picking me up is not Con X ion but Exemplar. The information was not passed on to Exemplar either, who told me at their counter they didn’t have my name (again, the counter staff was excellent). In the end, this was resolved for me by a kind airport worker (Geoffrey) and the Exemplar people. Do yourself a favour book directly with Exemplar - there is no Con X ion in Cairns
Both pickups, from the airport initially, then the return journey some 10 days later were both extremely good. Drivers were friendly and right on time. My only issue with Pelango was the difficulty in establishing my pickup time for the 2nd trip to the airport. I waited days with no update or information. Finally told to contact them myself, which I had to get the hotel to do for me as I didn’t have a private phone I could use. Finally contacted the transfer company direct. Not a good service from Pelago.
When I reached Cairns airport I had to call the office as there was no pick up. I was informed the booking hadn’t been confirmed as I had not given a full address in PD. I had spoken to customer services 2 days before to add extra luggage so not sure why this want flagged up then. I had to wait 1.5hours then and I was placed with a different company for my transfer.
Very disappointed with your service, you couldn’t take me to the Hotel ,Because you couldn’t find my booking, very bad service