Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
1. This tour requires you to bring a photo ID, such as a foreign passport with an American visa, or an American driver’s license.
2. If there are discrepancies between any time stated in the itinerary and the time given by your guide, please meet at the time your guide has informed you of.
3. It is very cold in Alaska in winter, so please bring appropriate warm clothing, such as: down jacket, fleece jacket, hat, scarf, boots with traction, sunglasses, etc.
4. Minors under the age of 18 are required to be accompanied by at least one adult at all times or to submit a disclaimer signed by their guardian.
5. Please be aware, if you are not able to meet your guide at the appointed time and place due to personal reasons (including but not limited to illness, accidents, running late, etc.), and thus miss the chance to board the bus and cannot participate in the tour, we are afraid we cannot refund your fee for that day. Please arrive at the pick-up location least 10 to 15 minutes early. You may call us within 1 to 2 days of your tour to confirm the pick-up time and location.
6. If, due to unpreventable circumstances (including but not limited to: natural disasters, political and social situations, accidents and malfunctions, road closures, etc.), adjustments must be made to the tour in order to protect the safety and welfare of all guests in the tour group, our company reserves the right to take measures including changing the time or content of the tour or even canceling some or all tour activities. The related tour fees cannot be refunded, and any additional costs incurred (i.e. extended hotel stay, transportation, meals, plane ticket changes) must be borne by the guests. Natural disasters: flood, earthquake, hail, snowstorm, tsunami, etc. Political & social situations: war, shutdown, protest, regime change, policy change, terrorist attack, etc. Accidents and malfunctions: tour bus or other transportation equipment malfunction, sudden damage to recreational equipment, traffic accident or other blockage of roads, etc. Road closures: roads impassable due to weather conditions, traffic accidents, etc.
Age and Safety: Customers under 18 must be accompanied by an adult. Pregnant women may join if under 24 weeks by the trip's end.
What to Bring: Comfortable shoes and clothes, sun hat, sunglasses, sunscreen, cash, and drinks for hydration.
Booking Details: Ensure all booking details (name, contact, flight info) are accurate. Errors will result in personal costs. A reachable phone number is required for safety and communication.
Pick-Up Location Policy:When booking, please select your pick-up hotel. If undecided, you may update your pick-up location later. However, you must contact us or update this information yourself at least 3 days before the tour date. Important: Failure to provide or update your pick-up location prior to the departure date may result in missing the tour. The company will not be responsible for missed tours, and any fees paid will not be refunded.
Tickets and Charges: Pre-purchased tickets or city passes are not accepted. Buy through us or via the guide. Group reservations recommended.
Itinerary Changes:Tour operator reserves the right to adjust the itinerary for smooth operations.
Tour Adjustments:The tour guide may alter schedules based on weather, traffic, or other conditions.
Parking: Parking is not available at the meeting point. Transportation to and from the departure location is not included.
Closed Attractions: If a scenic spot is closed, an alternative will be provided. COVID-19 may affect attraction hours and capacity.
Booster Seats: For state law, Children under the age of 6 require a booster seat in order to participate in the tour group. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel.
Health Requirements: Guests with disabilities must provide advance notice. Wheelchair-accessible buses are not guaranteed without prior approval.
Terms and Conditions: Terms and conditions may change—check the product website for updates.The operator is not liable for damages unless required by law.
Leaving the Group: If leaving the group early, inform the tour guide and sign a departure form. No refunds for unused portions.
Gifts and Refunds: Gifts provided during the tour may change due to unforeseen factors like weather. Fees will not be refunded for changes.