Before booking, please ensure your mobile device is compatible with the local network service provider. No refunds or cancellations can be made due to SIM compatibility issues
Please check the contents of your package before leaving the counter; the local agency will not be responsible once the package has left the counter
Please insert and activate your SIM Card on-site at the counter so any issues can be assisted or resolved promptly; the local agency will not be responsible once the package has left the counter
The quality of communication may be influenced by external factors such as surrounding landforms (e.g., mountains), weather, obstruction by buildings, the number of users, or location
Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
Please avoid extensive video streaming and/or processing a large amount of data in a short period of time
The operator is not responsible or liable for any changes made to data speed or usage.
Guests will still be charged the agreed-upon fee during your rental period
This SIM card is only for data. No calls, texts, or credit topping up will be possible
Guests must fix the APN (Access Point Name) setting before browsing
Once activated, the SIM Card is to be used within the validity period and cannot be recharged, topped up, or used again
I received an email a few days before the booked collection date that had collection details both in English and Japanese. This was very useful as I don't speak Japanese and being able to present a printed copy of the email was helpful. Sim only required a restart of my ipad to connect. Browsing, emails and messaging without any problems.
Changing the SIM card is quite easy. Just need to ask the airport staff where is JAL ABC Counter and they will direct you to the location. Upon receiving the SIM card, you need to follow exactly the instructions given and you are good to go.
Airport pickup was fast and easy. Installation is also easy. Just follow the instructions from the packet. Signal is strong. I did not experience any problems with the signal in Tokyo and areas outside.
Easy to collect at Haneda airport. Need to follow the instructions to get connected that are a little complicated but once connected has worked well including hotspotting a second phone with no apparent loss of signal.
Works well in Tokyo, Kyoto, Osaka and Nara! But after the kids stream video for abt 10 mins, the internet speed slows down.