If you encounter any troubles activating the eSIM product, please contact partner.support@airalo.com
Steps to redeem the eSIM voucher:
1st step: Once you place your order, you will receive an order confirmation email with an eSIM voucher code
2nd step: Create an account on the Airalo website or app
3rd step: Click 'Airmoney and Membership' in the top right-hand corner
4th step: Enter your voucher code in the 'Redeem Voucher' field
5th step: The eSIM purchased will be added to your account
6th step: You will be able to find the eSIM by clicking 'View My eSIMs'