In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
For groups of 5 or more staying in Seoul, a hotel pickup service is available. Please provide the pickup address through a KKday message after completing your reservation. It is essential to communicate and confirm with the service provider in advance, as the pickup service is contingent upon verification by the supplier. If not confirmed by the supplier, the service may not be available.
If you want to take photos or rent ski suits, gloves, and goggles, you can buy them on-site
The itinerary is subject to traffic and weather conditions
Please inform the organizer if you will be bringing a baby stroller or a wheelchair
While not mandatory, it is recommended to purchase accident/travel insurance before joining this activity
Due to safety and equipment size concerns, the ski option is only available for children over 7 years old
We recommend inquiring about the availability of child equipment sizes before making a reservation
It can be challenging for children to practice in the skiing area with others; special attention to safety is required
Please provide your contact information (messaging app ID or mobile number) when booking
The minimum departure requirement varies depending on the chosen option
If the total number of participants does not meet the minimum requirement for this trip, the tour will be canceled, and you will receive a notification email 7 days prior to departure
Children aged 0 to 3 can enter for free, but they must be closely supervised by an accompanying individual. If needed, the option to purchase on-site sledding is available
⚠️All the itineraries of our company do not include personal travel insurance. There are certain risks and dangers in outdoor activities. Guests must evaluate their own health or ability.The company will not be responsible for any physical damage or casualty caused by accidents or unpredictable factors.