Not recommended for pregnant travelers

Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness

If you required hotel pickup and drop-off, please call Rotorua Canopy Tours; contact information can be found on your confirmation voucher/email

Minimum age is 10 years

Maximum weight is 265 pounds (120kg)

Closed-toe footwear is required; supportive footwear such as trainers or hiking boots is recommended

Not recommended for participants with back problems, heart problems or other serious medical conditions

Availability: This tour is for small groups of no more than 10 people. We will do our best to book you for your preferred departure time but due to other bookings, this may not always be available. If your preferred time is not available, we will contact you to offer an alternative departure

Children must be accompanied by an adult

Rotorua Canopy Tours Risk Disclosure Statement: Rotorua Canopy Tours is an adventure activity that has risks and the potential to encounter hazards due to the nature of the activity and the unpredictable natural environment in which the tour operates. Rotorua Canopy Tours operates a strict safety management system that is audited to New Zealand standards and best practice for adventure activities including weather operating parameters to reduce exposure to these risks and hazards; however, we cannot completely mitigate all of them. It is important you are aware of these and that these risks and hazards may lead to injury, serious harm or death. Specific hazards and risks include but are not limited to vehicle accidents, falls from height, zipline collisions, entanglement in equipment, slips and falls, falling debris, staff errors, suspension trauma, exposure to typical NZ conservation practices such as trapping and adverse weather effects due to varying environmental conditions that can change quickly and without much warning. Weather can include but not limited to thunderstorms, strong winds and gusts, rain, heavy rain, hail and occasionally snow, as well as extreme temperatures and humidity (seasonal depending). Rotorua Canopy Tours will provide wet weather and warmth gear if required and will not let anyone participate if not dressed appropriate for the forecasted weather. Physical requirements Participants must under 120kg (264.5lb), be comfortable with being at heights, able to walk on uneven terrain, cross swing bridges, and ascend up to 6 flights of stairs. Participants should be well fed and hydrated before arriving. Participants should be prepared for physical demands if the tour needs to evacuate due to changes in weather or an emergency during the experience.  An evacuation would require walking up to 1 hour on uneven forested trails with small inclines, declines, soft ground, and exposed tree roots. At most times during the experience, we are over one hour from the nearest hospital. Guests with a history of cardiac complications, those with low fitness levels who may be strained with the exertion of exercise, or those with any other significant health-related complexities who may require immediate help are at risk of not receiving treatment promptly. Individuals with such conditions should seriously consider whether they can complete the experience safely and comfortably. Emergency Services are not able to access most locations within the forest. Please contact us before booking if you have any concerns We take all practical steps to ensure your safety throughout the experience but by acknowledging this risk disclosure you and anyone you are booking for are aware that we can’t fully mitigate all risk and hazards and your safety cannot be fully guaranteed.