You must be at the Pre-Immigration gate with your boarding pass at least 30 minutes prior to departure in order to hold the reservation and seat assignment.
All travellers including infants need a valid ticket - All travellers need a passport with a minimum of 6 months validity in order to leave Singapore and enter Indonesia.
Please provide ALL Passengers' passport details (Passport Number, Passport Name, Nationality, Gender, Date of Birth, Passport Expiry, Issuing Country, Passport Issue Date, and Phone Number) on the check-out page.
Booking is easy to use and quiet convenient to collect ticket from the counter. The seat space is quite spacious and ferry is clean in general. They also provide water on board.
Kapalnya bersih, WC nya bersih. Sesuat hal yang agak jarang di kebanyakan Ferry. Staff helpful dan ramah. Ontime boarding.
It was a fantastic experience as it was the first time for me heading to Batam! And ferry rides was smooth despite the sea turbulance. However, the tickets could indicate the time zone for future use! Overall was a pleasant experience!
We had great experiences with Batam Fast. The check in staff is nice, no delay, nice staff in the cruise.
Customer service is great, application is easy to use, fair price, very recommended!!
Very smooth. Staff very helpful and prompt.