Friendly Tours & Travels is highly praised for its excellent service, friendly and knowledgeable drivers, and eco-friendly electric vehicles. Customers appreciate the punctuality, comfort, and safety of the rides, as well as the personalized attention and local insights provided by drivers like Leel and Nishantha. Many reviews highlight the seamless booking process, competitive pricing, and the company's commitment to environmental sustainability. Overall, users highly recommend Friendly Tours & Travels for a reliable and enjoyable travel experience in Sri Lanka.