Amazingly smooth transfer from airport to my place with no wait. The driver was friendly.

My flight arrival at Gold Coast was ten minutes late. I received a text, that directed me to the counter of which I went to check after collecting my luggage. While there, I was able to book a return reservation from my hotel to the airport which the attendant kindly organised while I waited. Then I went down to catch my transport. At Bel Air Broadbeach, I noted that the reception area is accessible for drop off and pick up.

Very Disappointed we waited an hour at the airport before anyone could help us. Con x ion could not find our booking from Palago at least they put us on the bus to our hotel and helped us. Then I rang con x ion and the lady struggled to find booking which she eventually did. But palago must not have followed through with booking