[How to use tickets]

1. Notification Talk: Please check the KakaoTalk sent from LS Company. (If you do not have KakaoTalk, it will be sent via text message.)
2. Barcode: Click the shortcut link in Notification Talk to go to the barcode screen. (If you delete the notification message you received, it will be difficult to enter.)
3. Ticket counter & Kiosk: Tickets can be issued by scanning barcode.

※ This product can be used after receiving the barcode.

[Ticket Notes]

• After payment, a barcode will be sent within 20 to 30 minutes depending on the cell phone model or communication status.
  If you do not receive the barcode by the next day, please contact LS Company Customer Center.
• Package products (two or more places) cannot be refunded/partially refunded if used at even one location.
• The barcode cannot be confirmed in the text message sent at the time of purchase or payment.
  Click on the URL (web address) received via KakaoTalk or mobile text message (SMS) and show the barcode at the ticket booth.
• If you have made payment by selecting the wrong product/number of people, please cancel the purchase and repurchase.
• Depending on the circumstances of the tourist attraction, it may be difficult to visit the place without prior notice, so please refer to the advance reservation/use hours of the tourist attraction.
• Duplicate discounts such as discount coupons for other tourist attractions or welfare discounts are not permitted.
• It cannot be visited when accompanied by a driver or guide, and is only available for those using a rental car or self-driving car. (Not available for guided tours/taxi tours/group tours)
• You can only enter each attraction once and cannot re-enter.

[Cancellation and refund policy]

• To request a refund, please request a My Page or contact customer service.
• Partial use and partial refunds are not possible.
  (If you need a refund for some tickets, please cancel all tickets and repurchase.)