Please check your mailbox for the meet-up date and time one day before your departure.
The minimum number of participants in the group is 2. When the number of participants does not reach the minimum number of participants specified above, the tour will be cancelled, and an email notification of cancellation will be sent 7 days before the departure date.
If the reservation is full or the order is not confirmed due to unforeseen circumstances, guests will receive a full refund.
Infants under the age of 3 (calculated on the date of departure) who do not occupy a seat can participate for free. Please indicate when booking.
People under the age of 18 and seniors over the age of 70 must be accompanied by at least one adult over the age of 22.
Pregnant women and people with heart conditions or fear of heights should not join this tour.
Please provide WeChat ID when booking, and ensure that it can be used normally in the local area.
Before departure and during the journey, local suppliers will contact you through this WeChat ID.
If you cannot provide a WeChat ID, please provide an email address. The local supplier will notify the guests of the meeting place, time and license plate number by email at about 10 pm (Japan time) one day before the event.
Staff in Chinese or English are determined by local suppliers, and guests cannot request staff in a certain language.
Each passenger is allowed one piece of luggage free of charge, but the quantity of luggage must be stated at the time of booking. Please make sure that you do not travel with more luggage than stated on your booking.
Please keep your passport and valuables properly. You are responsible for your own items in case of loss, damage, or theft.
Please gather at the designated location at the designated time. If the guest fails to meet at the designated place at the designated time or leaves the group by himself in the middle of the itinerary, it will be regarded as an automatic forfeiture of the tour and no fee will be refunded. If personal and property losses are caused as a result, the consequences will be borne by travelers themselves.
During free activities, please pay attention to personal and property safety. You are responsible in all cases of damage, theft, or loss.
The scenic spots and special transportation may be repaired, closed or closed due to the situation on the day. In the event of such circumstances, the company will not be responsible, and participants cannot use this as a reason for requesting a refund.
Due to traffic conditions, peak tourist season or other non-human factors, local suppliers may adjust the itinerary, departure time, and stay time. All local arrangements shall prevail.