Thks for the experience but there are indeed areas for improvement. Just to inform you that we were asked to pay an additional 200Baht per pax as island fee at the embarkation point. We paid 600 Baht at embarkation point and this was not informed earlier. Fortunately we had cash on hand and this "additional island" fees were not mentioned during booking. Otherwise we may not have continued with the activity. Next, safety was generally okay with life jackets provided during the trip but life jackets were stowed away on the return leg back to Krabi. Although 10 mins, it was still open sea and mishaps can happen. Thirdly, snorkeling area resulted in many of us having skin irritation and rash. So we exited after 5 mins. Orchid tour ground counter staff at the embarkation point was rude and demandes for hard copy receipt and asked if we booked thorough Internet. Overall, it wasn't a pleasant experience.

Total disaster from day 1 - your communication systems need serious work .. will be discussing this with Singapore Airlines in South Africa