Excellent service provided by Ms. Tia on arrival and the instructors were friendly and courteous. Overall good experience. Would definitely go back again.

The facilities (towel, bathroom, shower area) at the service provider (Basuka Watersport) were not up to the mark. It felt dirty and not well maintained. For Parasailing, the time mentioned was 6 minutes. But it ended in 3-4 minutes. Overall it wasn't a good experience. I bought tickets from Pelago because it is from Singapore Airlines and I love Singapore Airlines for its quality and service. I think Pelago needs to do a better job in selecting the service providers.

The facilities (towel, bathroom, shower area) at the service provider (Basuka Watersport) were not up to the mark. It felt dirty and not well maintained. For Jetski, the time was 15 minutes. But the guide/instructor ended the trip in 10 minutes. Overall it wasn't a good experience. I bought tickets from Pelago because it is from Singapore Airlines and I love Singapore Airlines for its quality and service. Pelago needs to do a better job in selecting the service providers for these activities.