[Common Notes]

1. This product is not immediately confirmed upon purchase.
2. We will notify you of the confirmation status via KakaoTalk within 3 days after payment.
3. Hotel and pick-up vouchers and e-tickets will be provided after reservation confirmation.
4. Hotel ratings do not reflect absolute evaluation criteria by international organizations and are based on information provided by the hotel.
5. When using hotel facilities such as swimming pools and fitness centers, you must follow safety rules. (You are responsible for any accidents that occur due to noncompliance.)
6. Seat assignments on aircraft are at the sole discretion of the airline.
7. Korean nationals visiting Vietnam for tourism purposes can enter without a visa for up to 14 days.
8. Since the immigration policies of the destination country (including transit countries) differ for foreign nationals/dual citizens traveling abroad, travelers must check with the embassy of the relevant country.
9. Travel to Vietnam is not possible with a Korean emergency passport (single-entry passport) - It may not be possible to travel back and forth between Korea and Vietnam with an emergency passport (single-entry passport), so if you are traveling to Vietnam for tourism purposes, please be sure to prepare a multiple passport (electronic passport).

🚙 Notes on pick-up/sanding service

• This is a paid airport-hotel pick-up/drop-off service that can be reserved in advance and used exclusively.
  
• The pickup/sanding option is available only to customers who have purchased the Airtel option.
• If you purchase only the pickup/sanding option, it will be automatically cancelled.
• If you are unable to meet at the scheduled time due to a flight delay, please contact <Customer Center>. *No additional charge
• Please enter the exact number of luggage in the <Requests> field when making a reservation.
• Car seats are not provided in the vehicle.
• If your flight is canceled due to force majeure (terrorism, war, natural disaster, bad weather, etc.), you can receive a refund if you provide proof of this.

❌ Special Terms and Conditions for Overseas Travel

• Please be informed that special terms and conditions for overseas travel apply to reservations and cancellations of this product.
• In case of application of special terms and conditions, a higher cancellation fee than the standard terms and conditions may be charged, so be sure to check the detailed cancellation fee charging criteria.
  - If cancellation is notified before departure confirmation after purchase: Full refund
  - If cancellation is notified 1 day before departure: 200,000 won per person refund
  - If cancellation is notified on the day of departure: No refund

🏨 Hotel Guide

🌟 Please accurately fill in all passenger (guest) information required for ticket issuance and hotel check-in. (Must match passport)
🌟 [Single Charge] If you wish to add an extra bed/person, please indicate whether you would like to add an extra bed in the <Requests> section of the reservation and purchase the [Single Charge] option.

• When making a reservation, please provide the English names of all guests (must match passport names) and genders.
  ※ If only 1 person is listed, it will be considered that only 1 person is staying and reservation confirmation will be delayed until the companion information is confirmed.
• If you only enter the representative's name, you will not be able to check in to the hotel. Please make sure to enter the English names of all guests.
• Since this product is booked in real time, if the date you have booked closes early, you may not be able to make a reservation. (If you are unable to make a reservation, you will be notified individually.)
• [Single Charge] Airtel option rates are based on 2 people per room, so if you are using it by 1 person, you must purchase the 'Single Charge' option for 1 person and pay an additional fee to use it.
  
• [Single Charge] If you wish to add an extra bed, please indicate whether you would like to add an extra bed in the <Request> section of the reservation and purchase the [Single Charge] option.
  
• Up to 1 child under 6 years old can stay in a room with parents and enjoy free breakfast.
• Extra bed rates include breakfast.
  
• Extra beds for adults and children are foldable beds and are subject to hotel availability.
• Baby cots are available upon request free of charge and are subject to availability and room type.
• For extra beds, on-site additions and on-site additional payments are not possible.
• The floor number and bed type of the room will be confirmed upon check-in. Even if you request this from the travel agency before departure, it is not confirmed, so please request and confirm it with the hotel again upon check-in.
• Hotel information may change without prior notice depending on hotel circumstances, so please check again when checking in.

✈️ Flight Ticket Information

• This product is a special fare that includes fuel surcharge + tax + 15 kg of checked baggage (see 'Baggage Regulations' below).
• You must accurately enter the required information (English name on passport/date of birth/gender) of all actual passengers. If the information is missing or incorrect, boarding will not be possible and you will be held responsible.
• Your passport must have at least 6 months remaining from the departure date.
• Adult and child fares are the same. (Adult/child age standard: 2 years old or older, Infant age standard: under 2 years old) *Age as of boarding date
• Children (ages 2 to 12) and infants (under 2) cannot use the service alone, so they must be accompanied by an adult. *Age as of boarding date
• This product is a special fare, so mileage accrual, itinerary changes, and ticket transfers are not permitted.
• This product does not include in-flight meals.
• We comply with the terms and conditions of sale of Eastar Jet.

[ Baggage Regulations ]

• This product is a special fare that includes 1 piece of checked baggage per adult/child (total weight of 15 kg or less, total length of 203 cm or less) + 1 piece of carry-on baggage (total weight of 10 kg or less, total length of 115 cm or less).
• For special baggage such as golf clubs or bicycles, please contact the airline customer center (Eastar Jet 1544-0080).
• Infants are not provided with baggage.

[ How to use airline tickets ]

• Flight times and number of flights may change due to airline and local circumstances. Please check departure/arrival times in advance on the Eastar Airlines website.
• Please visit the 'Eastar Jet Counter' at the airport on the day of your flight with the e-ticket you received via email, present your passport, and complete the check-in process.
• All passengers actually boarding the flight must carry their passports on the day of boarding.
• Check-in closes 60 minutes before international departure, so please arrive at the airport 2 hours before departure for international flights (3 hours before for Incheon Airport).