1.- When booking you need to provide us with your preferred address for pick up location, the date and time, and the amount of passengers so we can take the correct bus (sizes 20p, 28p, 29p, 56p coach bus), you also have to provide the drop off address (Whistler, Victoria or any place in Vancouver), if you want a round trip please provide information for your return.
2.- After placing your booking, you will get an email from our staff, a customer service representative will provide you his information along with the driver assigned for your services, note that the customer service representative is available for changes on your service or any question you might have, the driver will only be available during your service and is not intended to do any customer service (you have his phone just in case you forgot something on the bus or need to talk to him directly during your service).
3.- If you want you can get request more information on the booked vehicle such as: more pictures, and any question about the on board amenities.
4.- The driver and bus will be on the specified date and time for your pick up, the process is quite simple and we always do our best to get you a good experience!