After booking, your local operator will confirm the pickup time you prefer. Your professional driver will wait for you at your hotel or resort you stay in Hangzhou area or Xixi Wet Land area or in Qindao Lake with your name on the placard, then follow your courteous driver to board the comfortable vehicle and enjoy a nice ride to your destination. Flexible one way or two-way transfers available to cater different requests. A professional English-speaking staff is available to assist over the phone if needed during the transfer.