A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 2 day(s) before the departure date
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
When making a reservation, please be sure to provide your contact information (mobile phone number with international roaming enabled/LINE/WhatsApp/WeChat). Customer service will confirm the itinerary with you at 9:00 pm (local time) one day before departure at the latest, so please pay attention. If you do not receive a confirmation after 9:00 pm, please contact customer service
Guests departing from Kyoto will be disbanded near Arashiyama JR Station and will not return to Kyoto. They will need to take the subway back on their own
This itinerary does not include Sagano train tickets. If you need ticket purchasing service, please inform us in the comments when ordering. The fee will be paid in cash to the driver on the day. Due to the limited supply of train seats, there is no guarantee that a sufficient number of tickets can be purchased. Tickets purchased on behalf of the train will be provided in sequence according to the passenger order number of each car. We apologize for the passengers who are not allocated tickets purchased on behalf of the train! Please be aware that the winter season is closed from January to the end of February.
This itinerary is a fixed itinerary for carpooling. Customers who are also participating in this itinerary must abide by the stay time at each attraction and follow the driver's arrangements
The space in the car is limited, each passenger can only bring 1 piece of carry-on luggage, and no luggage storage is provided. If you need to store your suitcase, please indicate it in the "Requests & Remarks" column when ordering. A storage fee of JP¥2,000 per piece will be charged for carrying luggage (The luggage size must not exceed 28 inches). The storage fee will be paid to the driver on-site
The natural scenery is affected by the weather of the day, which is uncontrollable. Refund requests will not be processed if the scenery does not meet your expectations
If you leave the group on your own during the trip, the transaction will be deemed invalid and no fees will be refunded. If this results in the compromise of your safety (personal or property), you must bear the responsibilities yourself
In the event of force majeure or unforeseen factors such as weather or emergencies that prevent the group from gathering, all fees will be refunded and liquidated damages will not be compensated
From late June to mid-October, the itinerary includes a 60-minute stop at Sanzen-in and a 100-minute stop at Kibune Shrine. Please note that the stay at Arashiyama remains unchanged.
Please bring your own cold-proof clothing and rain gear, as well as personal medicines: such as motion sickness medicine, cold medicine, mosquito repellent, etc.
It is recommended to take motion sickness medicine 30 to 60 minutes before departure. If you need a vomit bag, please ask the tour guide in advance. Please do not vomit on the car. The guest will cover the cleaning costs and expenses caused by delays
The car is a confined space. Except for drinking water, no other eating or drinking is allowed throughout the journey to avoid affecting the rights of other guests