In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Heart disease, High blood pressure, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Admission tickets will not be included for travelers under the age of 3 and are required to be purchased on-site
We will send you a reminder email between the afternoon of the day before departure.
Please be sure to arrive at the correct meeting point in advance. Due to the need to pick up guests at multiple boarding points, the bus can only wait for 5 minutes after the stipulated meeting time. Latecomers will not be rescheduled or refunded . Please understand that there may be a 10-15 minute delay in the pick-up time if the group members are late or the traffic conditions are not good
Skiing is a relatively intense and dangerous sport. It is recommended to purchase travel insurance or accident insurance before leaving for South Korea
Ski equipment needs to be reserved in advance, and it is not possible to change the content of the package on-site or ask for a refund; it is advised to book in advance
Due to safety considerations, it is forbidden to walk on the slopes with hand-held equipment in the ski resort. If you do not have ski equipment, you cannot enter the ski resort, you can only rest in the dining area
If there is a collision accident with other tourists while skiing, only on-site translation and communication will be assisted, and medical treatment or compensation expenses will be shouldered by the traveler
The number of teaching staff assigns a coach or assistant for every 10-20 people to assist in learning. The actual situation is mainly based on the on-site conditions
As skiing is an outdoor sport that is prone to injuries, it is recommended to bring your own cold-proof and waterproof ski gloves, ski helmets, knee pads, and hip pads. If you don’t have one, you can also buy it on-site. Waterproof gloves start at ₩15,000, and ski helmets and protective gear cost ₩10,000 each
⚠️All our company’s travel itineraries do not include personal travel insurance. Outdoor activities present specific risks and hazards. Guests must assess their own health or abilities. The Company is not responsible for any physical damage or injury caused by accidental or unforeseen factors.
Lunch is not included in this tour. We recommend bringing your own lunch or dining at a restaurant recommended by the tour guide. The souvenirs introduced during the tour, Korean seaweed, can be purchased after the tour ends (optional)
In case of any emergency on the day of departure (including failure to find the meeting place, etc.), please be sure to contact the supplier
【Emergency Contact】Whatsapp: +886-965746162, Wechat: satwtour, Line@ ID: @mjl9224c, kakao: satwtour
Mr K is well organized and humorous during our trip to Vivaldi Sky Park. He is also our tour guide and ski instructor! Two thumbs 👍👍 up!
Snow ski was fun. But the English speaking trainer did not account look out for us and went off with other students. Would suggest to choose the Chinese speaking trainer instead