— Night Surcharge —

• Night Surcharge is calculated based on the dispatch time
  - Surcharge time: 10:00 pm–5:00 pm Dispatch
  - Due to the bus leaving at 9:50 pm, daytime fare still applies even if it is late at night

— Additional Charges —

• Tardiness
  - The first 30 minutes from the dispatch time are free. After that, an additional charge of JP¥4,000 will be charged every 30 minutes
  *Please pay the additional charge to the driver.
  

— For reservation —

• The reservation acceptance period is 180 to 4 days before the service use date
  
• Guests will be notified of the availability of arrangements within 2 days of receiving the reservation
  
• Reservations made on Saturdays, Sundays, and public holidays will be notified on the next business day
  
• Please register a mobile phone number and email address that can be contacted during your stay in Japan
  
• Please enter your destination (building name or address, etc.) when booking
  
• The price posted on this service is the price per car and not the number of guests
• If a guest exceeds the recommended number of passengers and luggage (one 24-inch), we may refuse to provide the service
• The airport transfer taxi service is a Japanese-only driver
  
• If you have a language problem, our customer service will gladly help you

— About Cancellation —

• Cancellation is free up to 2 days before boarding
  
• Cancellation within 24 hours of boarding will be charged 100% of the taxi fare