The pass is exclusively valid for international travellers, and cannot be used by Japanese citizens and residents.
You can redeem the pass at any of these stations: Hakata, Kokura, Mojiko, Saga, Nagasaki, Sasebo, Beppu, Oita, and Kumamoto. For details on the operating hours of the designated ticket offices, visit https://bit.ly/3Sgnx1n.
The pass is not applicable for JR Kyushu buses, B&S Miyazaki buses, the Cruise Train Seven Stars in Kyushu, and the ARU RESSHA (Sweet Train).
The pass does not cover journeys between Hakata and Kokura on the Sanyo Shinkansen line.
everything went smooth, just show the email confirmation from pelago to the officer , and then get a rail pass.
This pass provides excellent value. It covered our trips from Hakata to Nagasaki, Nagasaki to Kumamoto, Kumamoto to Hakata and Hakata to Chikugofunagoya. It also covered local lines that we took as well. Definitely exceeded whatever amount that we paid for this pass!
Excellent buying process from pelago. Email voucher received promptly. Highly recommended
Super easy to change pass. Just head to counter at airport with your passport. That's it.
Easy to redeem at the train station and good value for traveling around Kyushu
Easy exchange of the rail passes at the station. Can enjoy discount and krisflyer points too.
Purchasing and usage of the pass was seamless. Will definitely buy again when we travel to Japan the next time.
Booking and collecting my Rail Pass went without a hitch - pass was authentic and could be collected from the responsible rail office in Japan.