Book hassle-free shuttles to Tokyo Narita (NRT) or Haneda (HND). Skip
transfers and enjoy comfy rides. One-way service to central Tokyo is
available.

• Travel between the airport or a designated location like your home or hotel
• Ride the spacious shuttle

• Relax with professional driver service and travel comfortably to your designated destination

  
  

• Cancel for free up to 4 days before boarding

  
  

The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

— What You Can Expect —

Effortlessly book a shuttle service to Tokyo Narita Airport (NRT) or Haneda
Airport (HND). Save time waiting for public transportation and the hassle of
transferring. Professional drivers will transport you directly to your hotel
or airport, ensuring a comfortable and safe transfer without the burden of
carrying large luggage. Additionally, enjoy a one-way shuttle service to
central Tokyo! The shared shuttle service allows door-to-door travel between
your home or hotel and the airport at great value. Leveraging unique AI
technology optimizes routes and matches travelers heading in the same
direction, making travel more economical.

— Vehicle Information —

Operating Hours: 24 hours. The pick-up time will be scheduled according to
your flight time.

— Airport Pick-up —

• For airport pick-up, the time will be scheduled based on your flight arrival time.
  
  Please be aware that the meeting time cannot be specified.
  
  The driver reserves the right to depart if you do not arrive by the designated meeting time.
  
  In the event of a flight delay, the driver reserves the right to depart if you do not arrive by the scheduled boarding time. We will not wait beyond the specified meeting time.
  
  However, in the event of a flight delay, a refund will be processed upon receiving a photo of the delay certificate.

  
  

• Estimated meeting time with the driver when departing from the airport
  
  Pickup time is set to approximately 120 minutes from flight arrival time
  
  Example 1 - Haneda Airport → Hotel in Shinjuku Ward, International Flight Arriving at 18:00: Pick-up time around 20:00 → Arrival time around 20:30~20:45
  
  *Example 2 - Narita Airport → Hotel in Shinjuku Ward, international flight arriving at 18:00: Pick-up time around 20:00 → Arrival time around 21:15-21:45

  
  

— Airport Drop-off —

• For Airport Drop-off, meeting time will be scheduled according to your flight's departure time.
  
  Please be aware that the meeting time cannot be specified.
  
  The driver reserves the right to depart if you do not arrive by the designated meeting time. We will not wait beyond the specified meeting time.

  
  

• About meeting time with driver and time of departure
  
  The pickup time will vary depending on the location, ensuring that the driver arrives approximately 120 minutes before your scheduled flight departure time.
  
  Example 1 - Hotel in Shinjuku Ward → Haneda Airport, international flight departing at 09:00: Pick-up time 06:00~06:30 → Arrival time 07:00
  
  *Example 2 - Hotel in Shinjuku Ward → Narita Airport, international flight departing at 09:00: Pick-up time 05:15~05:45 → Arrival time 07:00

  
  

— Vehicle Info —

• The maximum number of pieces of luggage that can be carried is two (2) per person.

  
  

• No child seats or booster seats are available for rent. Under Japan Road Traffic Law, children below 6 must be in a car seat. Legal exceptions allow children under 3 to be held in arms with a seatbelt in registered business vehicles. Please provide your own child seat or booster seat if needed

  
  

• If luggage exceeds the amount declared at booking and results in overloading, the driver reserves the right to refuse service without a refund

  
  

— Operation hours —

• Please be aware that the ride time may be longer than usual, as the vehicle will stop at the pick-up and drop-off points for other passengers.

  
  

• For hotel to the airport transfer, the departure time may be announced earlier to accommodate the pick-up times of other passengers.

  
  

— Booking Procedure —

• A notification will be sent to the registered email within 4 days of receiving the reservation, confirming service availability.

  
  

• A final reservation confirmation email will be sent by 18:00 (Japan time) on the day before your trip. All information such as meeting time, meeting place, vehicle information, and driver information will be sent at that time, so please be sure to check your email.

  
  

*The time indicated in the final reservation confirmation email will be the official meeting and pickup time. Please note that the driver will not wait if the specified pickup time has passed.