$460 for 2 people | Save $10
## **1. ARRIVAL TIME STRICTLY 15MINS PRIOR TO SESSION TIME**
Please arrive 15mins prior to your session time. Roads do get extremely busy during school holidays so allow extra time for heavy traffic delays.
Your safety briefing will start at the scheduled time, if you miss your safety briefing you are unable to participate
***We cannot stress enough, if you miss the start of your safety briefing you will miss out and no refunds or reschedules given***
## **2. COMPLETE YOUR PRE CHECK IN WAIVER**
You will receive a separate email, this is your Insurance Waiver. Please make sure this is completed prior to check in. For anyone 7 - 17yrs old, and adult ( 18yrs + ) must sign their waiver. If you have booked more than 72hrs in advance you will receive your waiver closer to the booking date.
##**3. PACKAGE SESSION TIMES**
Session times are purely a guide only. We will do our best to allocate each activity as close to each other as possible however this is not guaranteed. If your preferred start time is not available we will be in contact with you to discuss further. We will also advise once allocated if there is more than a 1hr time difference in between each activity
***Credit Card and ID used for payment***
Due to a high number of fraudulent bookings, please bring the Credit Card used for the booking & Photo ID, this can be a digital copy. If the credit card used for the booking cannot be produced you will not be able to complete the experience. We can however refund the credit card used originally and charge a card you have on you.
***Photo ID for ALL participants 18yrs plus***
All guests 18yrs and over MUST bring photo ID along. A copy on phones are accepted.
Clothes you are comfortable in getting wet in, swimmers or shorts and a shirt is perfect, a towel and a change of clothes
Sunglasses and hats can be worn but are worn at your own risk.
We do sell cheap sunglasses, sunny savers & sunscreen in house which can be purchased on the day
Go Pros are great to take out with you on the Jetski, as long as they are attached to your body ( not handheld )
Please make sure you prepare your transport before the day of the activity.
Whether it's car, tram or Uber, plan ahead and know where your stops and parking is located. We are unable to wait for late arrivals. If you are late, you will miss out with no refund.
If you have planned other experiences ( not with us ) please ensure you have allowed plenty of time before or afterwards
## **7. KNOW THE AGE RESTRICTIONS**
Ensure you are clear on the below. We will not refund or compensate bookings within the 48hrs notice period
The minimum age as a passenger is 7yrs & 125cm
The minimum age to drive solo is 16yrs old
If 2 people share a Jetski there must be at least 1 person ( 18yrs plus )
7yrs - 11yrs are passengers only
12yrs - 15yrs are not guaranteed to drive and this will be discretion of the instructor on the day. This is determined by weather conditions and water traffic during the tour
Maximum weight 140kgs per person
Must have basic swimming skills
We recommend the use of Bruce Bishop Car Park which is located approx 200mtrs from us.
If coming by tram, please hop off at Cavill Ave tram stop and there many bus stops close by
You are welcome to reschedule your activity with 24hrs - 48hrs notice with a $25 fee per booking.
Less than 24hrs from your session time : No reschedules or cancellations permitted
Refunds or rescheduling will not be available if your activity remains scheduled to proceed.
In the case your activity is cancelled due to weather conditions or other unforeseen circumstances by Gold Coast Watersports and we are unable to reschedule you, you will be offered either a full refund or a Gift Card ( dependent on your purchase method ) for future use or which is transferable to friends or family
PACKAGES - Please note if we ( the operator ) cancels any of the activities in a package, we will reimburse you for the value of the experience cancelled. If you wish to cancel the other activities included in the package there will be a fee of 50% of the remaining value
Please ensure all cancellations are made in writing
**No-shows or late arrivals will be charged the full price but will miss out on the session**