1. Upon booking is confirmed, kindly let us know your pick up location in Kuantan

2. Our customer service will reach you out 3 days before the trip, you may decide the pick up time

3. Driver will whatsapp or SMS you one day before the trip to connect up with you and ensure the correct pick up location and timing. You may inform what you wish to do or see during the city tour in Johor Bahru

4. Leave your luggage in the vehicle while you get chilled at Sungai Pandan Waterfall for about 1 hour.

5. Our driver will prepare the embarkation card (white card) for you to fill in before entering into Singapore.

6. Along the trip, you may request for refreshment break along the way, a meal stop is permitted too.

7. It takes about 4 to 4.5 hours from Gambang to Johor Bahru

8. You will need to alight from the vehicle together with your luggage during the immigration checkpoint clearance procedures as driver will take bus lane to enter Singapore. You may need to surrender your white card to the officer at the counter and driver will advise you on that.

9. Driver will send you to the destination in Singapore. This is a door to door transfer service

Program layout (Reference only)

Kuantan - Sungai Pandan Waterfall - SG

10:00am Pick up from Kuantan Hotel or Resort
11:00am Visit Sungai Pandan Waterfall
12:00pm Continue the journey to Singapore
12:30pm Lunch at Gambang Town
1:30pm Leave to Johor Bahru
6:30pm Dinner at Johor Bahru
7:30pm Leave to Singapore
9:30pm Reach Singapore

Kuantan - JB Tour - SG

9:30am Pick up from Kuantan Hotel or Resort
12:30pm Lunch along the way at Segamat
1:30pm Leave to Johor Bahru
3:00pm Shopping and dinner at Johor Bahru
6:30pm Leave to Singapore
8:30pm Reach Singapore