When making a booking, you will need to advise us of your flight details and your accommodation details. Your transfer will be confirmed within 24 hours.

Meeting point at Noi Bai airport:
The driver will be waiting at the exit gate, holding a signboard with your name on it.
In case if you do not see the driver:
a, For international flight
Please head outside the arrival hall to column 10 (Terminal 2).

b, For domestic flight
For domestic flights in Hanoi (flight arrival hall), please head outside arrival hall A/B or lobby E. We will reconfirm your pick up location in advance.

Hotel Pick Up:
Please wait at the hotel lobby
Kindly arrive at least 5 minutes before your scheduled pick up time