The ticket is valid for a selected date and time
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes
If you happen to arrive late, your entry will depend on whether there is space available. This may result in an undefined waiting period or no entry to the experience
Adult ticket is for ages 13+ and Child is for ages 4-12 years old
Children under the age of 4 can visit free of charge and minors under the age of 17 need to be accompanied by adults
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted
This event is not pet friendly, though service animals are allowed
The prohibited items at the experience are weapons, drugs, outside food & beverage
Smoking/vaping is not permitted