The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

- feature of product-

• In just 3 minutes, you can easily access the mobile Internet
• No need to buy local SIM cards everywhere, which is convenient and time-saving
• AIRSIM is reusable and can travel to more than 100 countries and regions with one card
• Internet access and calls are all available with one card, and each data package comes with 30 minutes of call time.
• Flexible data packages are available for you to choose, with prices as low as HK$8/day in popular areas

- Product Details-

• AIRSIM HK$120 face value card (contains HK$100 stored value)
• High-speed 4G data and voice call services
• Each data plan comes with 30 minutes of AIRTALK roaming calls
• Download the mobile apps "AIRSIM ROAM" and "AIRTALK ROAM" from the App Store or Google Play Store
• Before each outbound trip, you only need to select the region, usage amount and usage days in the APP. Insert the card and turn on the data roaming function when you arrive, and you will be online within 3 minutes

• reusable

  
  

• 24/7 live customer service WhatsApp: +852 6990 6880

  
  
• For details of AIRSIM coverage and data plan options, please refer to https://www.airsim.com.hk/
• AIRSIM 1 minute teaching video: click here
• What is AIRSIM Borderless Internet Card: Click here

- Included in the package -

• 3-in-1 SIM card x 1
• User Guide x 1
• Protective card holder x 1
• Pin x 1

－Sending information－

• Please provide your complete address when placing an order to facilitate delivery.
• AIRSIM will send AIRSIM to you by regular mail. We will send the AIRSIM within 3 working days, and Hong Kong postal delivery will take 2-4 working days. Shipping by surface mail is free of charge. If you choose to send by surface mail, the customer needs to bear the risk of loss by surface mail. Please note that there is no online tracking of mailing number for surface mail.
• If you need SF Express to ship to Hong Kong, please indicate this when placing your order. The shipping fee will be paid by the customer. SF Express staff will charge the shipping fee (approximately HKD 30) from the customer upon delivery. SF Express delivery takes 1 to 2 working days. (For details, please refer to http://www.sf-express.com/hk/tc/ )
• Customers can also choose to pick up the card in person at AIRSIM Causeway Bay Service Center or AIRSIM Sha Tin Shek Mun Office. After placing an order and successfully settling the bill, they can collect the card with their kkday order number.

AIRSIM Service Center (Shine Club)

• Address: Shop 115, 1st Floor, Causeway Bay Centre, 23 Sugar Street, Causeway Bay, Hong Kong
• Business hours: Monday to Saturday: 11:00 – 19:30; Sunday: 09:00 – 19:00

AIRSIM Office

• Address: Room 7-11, 22nd Floor, Corporate Centre, 11 On Lai Street, Shatin, New Territories, Hong Kong (Exit C of Shek Mun Station, 3 minutes' walk)
• Business hours: Monday to Friday: 09:00 – 18:00

- Precautions-

Remark:

1. Before each trip, you only need to select the region, usage and usage days
in the APP, insert the card when you arrive, turn on the data roaming
function, and you can access the Internet within 3 minutes.

2. AIRSIM is only suitable for mobile phones or tablets such as iPad, and
cannot be used on WiFi eggs. You can use your phone or tablet for data
sharing.

3. Except for the 24/48-hour data package, data calculation is based on Hong
Kong time (GMT+8) 00:00:00 to 23:59:59 as one day. Any fraction of a day will
be counted as one day. The validity time of the 24/48-hour data package is
calculated from the start of the data service and the continuous use of 24/48
hours.

4. Since most overseas mobile phone network operators have fair use
principles, it is recommended that customers turn off the automatic update
function of mobile phone software and use free WiFi when high data traffic is
required.

5. AIRSIM only provides mobile data services and does not support SMS
services. However, as long as you download and use the mobile app AIRTALK
ROAM, you can make calls to local and local phone numbers. After flying the
line, you can even answer calls from Hong Kong. The caller ID is also the
mobile phone number registered by the user. The call answering function is
only available for users with Hong Kong mobile phone numbers.

6. Purchase a data package in the AIRSIM ROAM App and pay directly in the App
with Visa / Mastercard / PayPal / Apple Pay / Google Pay. You can Purchase and
Use Immediately.

7. AIRSIM can be used repeatedly. When you travel next time, you only need to
purchase a data package in the AIRSIM APP to use the data service again.

8. The stored value in the AIRSIM face-value card can be used to purchase
data packages. You can keep the balance in your AIRSIM account. After
registering for the first time on the AIRSIM App, the AIRSIM account will be
valid for one year. Each time you purchase a data plan, the validity of AIRSIM
is automatically extended by one year.