Anda setuju untuk memberikan salinan paspor Anda, swafoto dengan paspor Anda, tipe telepon (contoh: iPhone 13, Samsung Galaxy A11, dll) dan foto nomor IMEI (Dial *#06# di ponsel Anda untuk mendapatkan nomor IMEI) untuk proses aktivasi setidaknya 2 hari sebelum kedatangan dengan menghubungi Operator melalui email/telepon: activity@bali-dmc.com / +6285171708262
Jika Anda mengalami gangguan layanan seperti tidak dapat terhubung ke internet, kecepatan lambat, pengaturan APN atau gangguan layanan lainnya setelah memasukkan kartu, silakan hubungi layanan pelanggan operator di +6285171708262
Kartu SIM berlaku untuk durasi yang Anda pilih setiap hari. Jika Anda mengaktifkan SIM Anda pada pukul 23.59, maka itu akan dihitung satu hari
Registrasi Kartu SIM akan mengharuskan staf untuk mengambil foto paspor Anda
Jika Anda menemukan kesulitan dalam menggunakan Kartu SIM Anda, silakan mulai ulang telepon Anda terlebih dahulu dan jika masalah masih terjadi, silakan hubungi nomor kontak yang tercantum pada voucer Anda
Harap cantumkan detail penerbangan Anda (tanggal, waktu, dan nomor penerbangan) di bagian 'Informasi Tambahan' saat pembayaran.
Picked up my Sim card at the airport and installed it in Slot2 and followed the instructions given and it would not activate. As soon as I placed the Sim into Slot1 activation was instant. I would recommend Pelago to would be travelers as it was so much cheaper than was was being offered elsewhere in Bali.
Extremely easy. The guy was waiting just outside the airport with sims. The network was smooth. Highly recommended
Delivery was easy. I received it when I reached the hotel. And they texted me to check if it worked well.
This was perfect & was worried from the reviews but I think they did not follow the instructions. Once I bought I wrote to the number on WhatsApp, they gave me a link with instruction. I uploaded my items and then I arrived in Bali and meet the people with sim card. I put this in the phone I registered and it worked in minutes. Then I used it all over Bali no problem even across on Nusa Penida.
Delivery of the sim was great, had an issue with activation however once informed the customer service on the issue when I had wifi the issue was resolved in 5 Min
Very simple process from purchasing the SIM card, to registering online, to self-collection at the airport. Network was smooth and you can easily track your usage by downloading the Telco's app. Definitely recommend.