Please leave your luggage at the hotel front desk by 9:00. You can pick it up at the airport counter on the same day between 14:00 and 18:00.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
We are unable to accept reservations at private lodgings, Airbnb, or other accommodations that do not have staff at the front desk. Thank you for your understanding.
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When collecting your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please leave your luggage at the airport counter between 9:00 and 14:00. You can pick it up at the hotel after 19:00 on the same day.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When checking in your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please leave your luggage at the hotel front desk by 9:00. You can pick it up at the airport counter on the same day between 14:00 and 18:00.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
We are unable to accept reservations at private lodgings, Airbnb, or other accommodations that do not have staff at the front desk. Thank you for your understanding.
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When collecting your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please leave your luggage at the hotel front desk by 9:00. You can pick it up at the airport counter on the same day between 14:00 and 18:00.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
We are unable to accept reservations at private lodgings, Airbnb, or other accommodations that do not have staff at the front desk. Thank you for your understanding.
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When collecting your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please leave your luggage at the airport counter between 9:00 and 14:00. You can pick it up at the hotel after 19:00 on the same day.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When checking in your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please leave your luggage at the airport counter between 9:00 and 14:00. You can pick it up at the hotel after 19:00 on the same day.
*If you are using the domestic terminal, please use this counter. The second floor passage is convenient for moving between terminals (time required: approximately 10 minutes).
Available areas: Sapporo city, Chuo-ku and Kita-ku (Sapporo Station, Susukino, Odori, Nakajima Park, etc.) *Not available in Shin-Sapporo.
★Notes when making a reservation★Due to system limitations, quotation marks (" ") cannot be used in the input fields for accommodation names, addresses, etc. Thank you for your cooperation.
When checking in your luggage, please present your Airporter reservation confirmation email to the staff.
Dari
Please present your Airporter reservation number at the venue.
No need to carry your luggage around town!
The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.
Size Restrictions:
・Carry-on size (up to 120cm)
・Checked baggage size (up to 160cm)
・Non-regular size (up to 180cm)
Weight limit: 30kg per piece.
Content restrictions: Value must be less than 100,000 yen.
[Usage process]
1. Please make your reservation at least one day before use.
2. You will receive a confirmation email from Airporter within one day of
completing your reservation. Please upload your luggage and accommodation
confirmation using the "Upload photos" button in the confirmation email.
3. Luggage storage
Hotel in Sapporo city → New Chitose Airport Hotel baggage drop-off deadline: 9:00 on the day
Please inform the hotel staff that the airporter will be coming to collect
your luggage, and then leave your luggage at the front desk.
You can pick up your item at the airport counter after 2:00 p.m. on the same
day.
New Chitose Airport → Hotel in Sapporo city Airport counter baggage drop-off deadline: 9:00-14:00 on the same day
Please inform the hotel staff that the airporter will be coming to collect
your luggage, and then leave your luggage at the front desk.
You can pick it up at the hotel after 7:00pm on the same day.
4. Collection of luggage
Please come to our designated counter at the airport or the front desk of your
designated hotel. Please present your Airporter reservation confirmation email
to the staff.
★About delivery tags for luggage★
Delivery tags are distributed by hotels, but we can also accommodate hotels
that do not have tags.
Usage procedure:
① Please make your reservation as normal. ② After making your reservation, the
Airporter will contact the hotel in advance to inform you that a luggage
collection company will be coming.
③Please leave your luggage at the hotel front desk by the closing time for
luggage drop-off (9:00 on the day of your arrival).
④When the driver collects your luggage, he will tag it and deliver it to your
destination.