In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you

Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time

The itinerary may be subject to delays due to traffic and weather conditions

Please inform us at the time of booking if you need to bring a baby stroller or wheelchair

Infants (ages 0–2) can join the tour free of charge, but no seat will be provided for them

While not mandatory, it is recommended to purchase accident / travel insurance before the tour

Please take responsibility for your personal belongings as we will not be liable for any losses during the trip

Please note that the ski option is only available for children 7 and older due to safety and equipment size

We recommend inquiring about the availability of child-sized equipment before booking

The ski resort is quite complex. Please pay close attention when young children are practicing with others at the ski resort

If the meeting time changes, we will notify you in advance. The tour guide will contact you via WhatsApp, LINE, WeChat, etc. 1-2 days before departure. Please check your email or mailbox

SPA LAND TICKET: In the case of this option, you need to pay 20,000 yuan per person in cash to the tour guide on site. Please inform us in advance when booking. A single admission ticket can be used for up to 4 hours. An additional fee of 5,000 won will be charged for every hour beyond the time limit. Only 8 years old and above are allowed to participate. Children aged 8 to 13 must be accompanied by an adult of the same gender. If only minors are admitted, they must be accompanied by a guardian, otherwise the minors will not be able to stay after 22:00.

The ski resort is complicated, and children need to pay special attention to safety when practicing with other people in the ski resort.

Please note that this year only beginner slopes will be open.

The Shinsegae Department Store Centum City store drop-off point is only available when selecting the SPALAND add-on option.

⚠️ Our tours do not include personal travel insurance. Outdoor activities present specific risks and hazards. Guests must assess their own health or abilities before participating. The Company is not responsible for any physical damage or injury caused by accidents or unforeseen factors

For travelers who have selected products B, C, or D-1, please provide your shoe and clothing sizes in the Requests & Remarks section when booking