Vehicle Pickup
Please come to Rimo Naha Airport, Onna Village, or Chatan Branch to pick up your vehicle on the day of reservation.
Please explain to our staff that you made a reservation when you come to the store.
Start of use
After completing the rental procedures, pick up the vehicle and start free sightseeing.
Return the vehicle
Please return the car during business hours (9:00~18:00).
Is it difficult to drive an electric vehicle?
No. If you can ride a bicycle normally, you can start right away. Even if you don't know how to ride a bicycle, you will be able to ride normally after about 5 minutes of practice.
Can I carry my baby on the bike?
No, babies are not allowed.
Can I bring my luggage?
Depending on the amount of luggage you have, you can choose from various types of vehicles. If you have less luggage, you can choose an electric car or bicycle; if you have more luggage, you can choose a mini shopping cart.
I only have a local driver's license; can I use Rimo?
Yes, you can. As long as you are 16 years old or older, you can drive. Electric bicycles can be used regardless of age. Only those who have a Japanese driver's license can drive the 'Portable Lightweight Electric Car.' (You can go to the appropriate department to exchange your license.)
What should I do if the vehicle's battery runs out?
Rimo provides chargers so that you can charge the vehicle at coffee shops, restaurants, and other locations whenever needed.
What if something unexpected happens?
If you are concerned about unforeseen circumstances, you can select the 'Private Support Service' package, and Rimo staff can answer your questions and find solutions for you online.
How do I confirm my order with a staff member when I join a tour?
This plan can be handled by presenting a mobile electronic voucher or a printed paper voucher.