In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Travelers with the following conditions are not recommended to participate in watersports: hypertension, heart disease, acrophobia, asthma, epilepsy, pregnancy, and/or undergone surgery. For travelers who participate in the Seawalk, please do not board a plane within 10 hours after your experience, consume alcohol, and/or engage in strenuous physical activities.
Please note that the snorkeling experience included in the tour is shore snorkel and not a boat snorkel.
In the event of inclement weather, rough winds and waves, or other unforeseen circumstances, your captain will evaluate if conditions are suitable for tour departure; please respect instructions from on-site staff
Itinerary may be delayed during Lunar New Year
Chinese speaking tour guides may be unavailable during Lunar New Year; please contact our customer service before booking
All the snorkeling equipment provided (mask and breathing tube) are for adults; children ages 12 and under are recommended to bring their own equipment
Surcharge applies to transfers in the following zones, to be paid directly to the driver on-site: • Tuaran: RM15 per person for 1–3 travelers; RM10 per person for 4 travelers or more • Kinarut: RM30 per person for 1–6 travelers; RM15 per person for 7 travelers or more
Travellers with eyesight conditions are recommended to bring contact lenses or snorkelling masks with optical correction lenses