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Make the most of your Japan adventure with the Japan Rail Pass (JR Pass). Unlock unlimited access to iconic Shinkansen bullet trains, limited express trains, and JR East lines. Enjoy seamless transportation across major cities like Tokyo, Osaka, and Kyoto, and explore scenic spots such as Mount Fuji. Offered jointly by six JR Group companies, the Japan Rail Pass ensures a hassle-free and convenient journey through Japan's diverse landscapes, providing unlimited travel on JR train lines and more.
Experience seamless integration into Japan's extensive rail network from the moment you arrive at Narita or New Chitose Airport. Explore the region of your choice, from Japan's bustling urban centres to the country's serene natural wonders. Additionally, your JR Pass offers special ticket inclusions for attractions and activities! Enhance your travel experience while saving time and money, with free seat reservations available (note that luggage space must be reserved in advance for oversized baggage).
Explore Japan’s cities and countryside for 7, 14, or 21 consecutive days in the most affordable way with your JR Pass. The pass covers most railways and local buses operated by JR, offering a hassle-free way to explore and immerse yourself in the sights and sounds of Japan.
JR Pass: Ordinary Pass vs Green Class Pass
Choose between two pass options: the Ordinary Pass or the Green Class Pass. The Green Class Pass offers first-class comfort, including premium reclining seats with footrests, extra legroom, and a complimentary travel magazine during your journey. Enjoy rides on the Shinkansen, Limited Express, and local trains, as well as the Monorail, JR buses, and the Miyajima Ferry. Book your Japan Rail Pass now to unlock access to all modes of transportation and enjoy unlimited rides across Japan.
Shinkansen Trains
Access all Japan Shinkansen lines connecting major cities like Tokyo, Osaka, and Kyoto. Enjoy unlimited rides on iconic JR lines throughout the validity period. Lines include the Tokaido Shinkansen, Akita Shinkansen, Hokkaido Shinkansen, and more.
JR Trains, JR Buses, and JR-West Ferries
Access transportation services from major airports, such as the Narita Express and Haruka Express. Travel from Narita International Airport to Tokyo, and from Kansai International Airport to Osaka and Kyoto. Hop on board JR buses and JR-West ferries to expand your travel options across Japan during your trip.
<p>When booking, please select the date of your departure to Japan as your Activity Date. This will ensure your physical voucher (exchange order) will be mailed to you and received before your departure.</p>
Exchange Order Mail Deliveries:
- Free Mail Delivery of printed vouchers (Exchange Order) to Singapore Malaysia and Brunei: 3 - 5 working days
- Free Global Mail Delivery of printed vouchers (Exchange Order) except Singapore, Malaysia and Brunei: 7 - 10 working days
Eligibility:
- Valid for non-Japanese passport holders with a tourist visa with Temporary Visitor status.
- Please secure a Temporary Visitor Stamp at the immigration when entering Japan to be eligible to use the JR pass.
- Do not use the automated gate at the airport as no stamp/sticks will be included in your passport, for more info visit official website.
- Non-Japanese passport holders with permanent residence in Japan are not eligible for this product.
- Visit official website for more information about JR Pass eligibility.
Traveller Details Upon Checkout:
- Please include name as per passport, delivery address and contact number to receive the physical Exchange Order upon checkout.
- Please enter the details in English upon checkout. You will receive one Exchange Order per person.
- Please ensure the name matches the name of user of the pass.
- Please ensure the information provided is accurate or you will be charged for the cancellation and reissuance fees of the voucher.
Others:
- It is recommended to book the Japan Rail Pass at least 2 weeks before your trip to Japan. The date selected on the calendar is not the activation date but the date you intend to leave for Japan.
- If you book more than 90 days in advance, the booking of your Japan Rail Pass will not be instantly confirmed. You will receive your Exchange Order within 90 days before your planned visit to Japan.
- You have 90 days from the Exchange Order’s issuance date to exchange it for the actual, physical Japan Rail Pass at an official Exchange Office in Japan. Once exchanged, you have 30 days to activate your Japan Rail Pass and start travelling.
- For any cancellations or changes to your JR Pass order, please refer to the refund/cancellation policy.
Your Japan Rail Pass booking will be confirmed by the provider within 48 hours.
- For cancellation requests of your Japan Rail Pass, please reach out to Pelago support.
- Cancellation fee, reissue fee and other fees are applicable for reissuance of the physical voucher (exchange order).
Please book at least 2 weeks prior to your date of selection to guarantee your rail pass booking.
- Child refers to children who are 6 to 11 years old at the time when the JAPAN RAIL PASS is used. (Persons who are 12 years and older are deemed to be “Adults”)
- Children under 12 months old can travel free of charge.
- Up to two children (aged 1-5) may travel free of charge when accompanied by an adult rail pass holder given that they do not occupy a seat. A separate child rail pass is required from the third child onwards.
- Present your Exchange Order with your passport at any of the JR pass offices located in airport and main train stations.
- You can only redeem your own Japan Rail Pass. You cannot redeem Exchange Orders under another person's name.
- Pelago's confirmation email and voucher cannot be used to redeem JR Passes.
Exchange Orders are valid only for 90 days from the issued date. Please redeem within 90 days from the issued date.
Tokyo Station JR Ticket Counter (op. Central Japan Railway)
So convenient to get and so worth the money! Took a total of 12 trips via Shinkansen and 12 trips via JR subway lines and all of it was worth it!
Worth it as we took the Shinkansen a lot, and more convenient as our trip cannot be covered by the cheaper regional passes. The KrisFlyer miles earned is also a very nice bonus.
JR pass was super useful as we travelled to Osaka, Kyoto and Hakone. Easy to use and Pelago staff was prompt to reply to query. Pass came on time
Great price, great service - and great solving a problem I had with the name on the ticket. The Pelago team were quick to respond, kept me informed of progress. Faultless problem resolution. I highly recommend them and will definitely use them again.
Activation of JR Pass in Tokyo station was smooth and immediately booked our first ride there. In all JR Pass made it easy to travel with Shinkansen. The additional cost for Green Car is worth it for travellers with children to ensure that we are seated together. Green car seats are very comfortable too which made the rides all very pleasant. Highly recommend this.
Highly recommended for those planing to travel to different district in JP. Very easy to redeem but you need to reserve your seat via machine in any JR stations. Only if you buy the JR pass via official website allow you to make an online reservation but still very convenient and good value of money.