Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

RapidShuttle is Not responsible for any inaccurate and or missing information provided by the guest.

Drivers are not allowed to collect payments onboard for the exception of tips. Any cash, or any other form payment made directly with the driver it will be considered tip/gratuities.

RapidShuttle is not responsible for any items left in the vehicles; please ensure you have all your belongs upon exiting the vehicles. Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.

Collapsible wheelchairs/Scooter with removable wheels can be accommodated providing the Guest(s) is/are accompanied by someone who can assist them, board, disembark and disassemble/assemble the wheelchair/scooter. Please keep in mind that Wheelchairs/Scooters may not fit in a vehicle luggage compartment designated for 1-2 Passengers (Sedan), or 3-4 Passengers (Minivan). Due to the fact that Wheelchairs and or Scoters vary in Size, Shape, and Form. It is the Guest(s) responsibility to ensure that such items can fit on the selected vehicle and or passenger group. Due to liabilities, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) board or off-board the vehicle. RapidShuttle vehicles are Not equipped to provide Access/ADA services. In the event, that the wheelchair/scooter cannot fit in the baggage compartment, nor the Guest(s) have the ability to board the selected vehicle/service; RapidShuttle it will do their best to find an alternative service for the Guest(s) at their own costs. The Guest(s) understands that these costs will be in addition to their initial cost for the reservation. The Guest(s) as well understand that in the event that RapidShuttle's driver cannot accommodate the Guest(s) due to their own ability to board, and/or off-board the vehicle, and or the scooter or wheelchair cannot fit in the baggage compartment, RapidShuttle reserves the right not to issue a refund for the services.

Due to unforeseen events such but not limited to Road Conditions, Mechanical Failures, Over Bookings, RapidShuttle reserves the right to hire a RapidShuttle Affiliate and or Partner to provide transportation for a scheduled pickup. The service type and cost will be equal or greater from what the Client has paid. In such cases, the information provided to The Affiliate and or Partner it will be limited to the Client's name and contact phone number, arrival/departure flight information, and pickup/drop off information. In the event RapidShuttle sees the needs to use one of our Affiliate's and or Partners to provide a scheduled pick-up, RapidShuttle it will Not Charge the client any extra fees. These measures have to be in place to ensure that our clients do not get services interruptions or to avoid any unnecessary delays.

Guests are responsible to ensure they have the proper safety gear when traveling with children. However, RapidShuttle, upon request will provide child seats for an additional fee.

*Free Waiting Time: Rapidshuttle understands that are many factors out of our control that makes us run late to our appointments. Thus, the reason we offer a generous, and free of cost waiting time or grace period for our guests to show up. However, and at Rapidshuttle´s discretion, if our clients are not ready at the pickup time, we will offer either a private or a shared ride transfer free of cost within the agreed Free Waiting Time.