Redemption within the arrival restricted area of Hong Kong Airport
Octopus cards are non-returnable (exchangeable). The unused balance in the card can be applied for a cash refund at the service counter at any MTR station (except Airport Express counters).
Please note that if you apply for a cash refund for your Octopus card, the card will no longer be usable.
If you need to use the balance refund service at the Airport Express counter at the airport, the on-site staff will retract the card it can no longer be kept. Passengers who wish to keep their Octopus card should go to the service counter at any MTR MTR station for cash refund (except Airport Express).
From
A must-have in Hong Kong! Octopus transportation card and 80GB data card
collected immediately after getting off the plane with HKD100 inside, can be
used right away on any form of transportation or shopping in stores! The 80GB
data card is valid for 30 days, allowing you to use the Internet worry-free
during the entire journey. The pick-up point is located in front of the
customs at Hong Kong Airport. There is no need to queue up before picking up
the luggage belt. Available for use immediately, you can book a vehicle online
while waiting for your luggage, saving time and enjoying your journey with
abandon!
The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.
- Package Info -
[Hong Kong Must-have] Octopus Card (including HKD100) + CMHK 80GB Hong Kong 4G SIM Card with Local Call Minutes | Redeem at Hong Kong Airport Arrival Restricted Area
The tourist version Octopus includes a balance of HKD100, no deposit required, and can be used immediately.
- Product Features -
— Product Info —
If you need to use the balance refund service at the Airport Express counter at the airport, the on-site staff will retract the card it can no longer be kept. Passengers who wish to keep their Octopus card should go to the service counter at any MTR MTR station for cash refund (except Airport Express). Services include:
80GB local data (up to 42Mbps)
*Local data services are provided on 4G network with speeds up to 42Mbps.
*During the validity period of the monthly fee package, when the local data usage reaches 80GB in total, the local data service will be suspended. You can still use the local data service during "Owl Time" and the speed will maintain up to 42Mbps. If necessary, additional local data can be ordered while the monthly fee package is still in effect. Local data services cannot be used for network sharing (tethering) and peer-to-peer (P2P) functions (including Bit-Torrent, etc.).
*The validity period starts from the next day of application until 23:59 on the 30th day.
— Redemption Info —
USD 28.32
EXTREMELY BAD Confusing and inconsistent info on where and how to collect the card. Info provided to collect before CUSTOMS - no such place. Called contact number several times - no one pick up. Ended up could not find place to collect and requested refund but was REJECTED. Pelago should have refunded the full miles as the cards were NOT collected at all and there was no loss to Pelago vs the the loss of miles which has monetary value for the traveler.
I didnt managed to collect my purchase, the staff at the counter is unable to find my order with the qr code provided by pelago. I’ve to make a new purchase at the counter, quite unpleasant first experience with pelago.