Redemption point for Skyliner from Narita Airport to downtown:
Narita Airport Station (Narita Terminal 1): Keisei Skyliner counter OR Skyliner and Keisei Information Centre (07:00AM 09:00PM)
Narita Airport Terminal Building (Narita Terminal 1, 1F Arrivals-level ): Keisei Electric Railway Ticket Sales Counter (07:00AM 09:00PM)
Narita Airport Station (Narita Terminal 1): Skyliner Ticket Counter (07:00AM 11:30PM, Please visit this counter outside the operating hours of the SKYLINER & KEISEI INFORMATION COUNTER)
Airport Terminal 2 Station (Narita Terminals 2 & 3): Keisei Skyliner counter OR Skyliner and Keisei Information Centre (07:00AM 09:00PM)
Airport Terminal 2 Station (Narita Terminals 2 & 3): Keisei Electric Railway Ticket Sales Counter A OR B (Both counters are open from 13:00 to 17:00, and only one for the remaining operating hours from 07:00AM 09:00PM)
Redemption point for Skyliner from downtown to Narita Airport:
Keisei Ueno Station: Skyliner Ticket Vending Machine or Skyliner Ticket Counter (05:10AM 08:20PM)
Nippori Station: Skyliner ticket vending machine or JR Connection Counter (05:00AM 11:30PM)
Easy as 1,2,3. Voucher can be redeemed through vending machine. The train itself is very fast and comfortable. Definitely recommended.
Purchasing and exchanging this ticket at the ticket counter at both locations (Narita Airport and Ueno Station) was super easy and seamless. I was running late to catch my flight departing Tokyo, but the entire process was really quick (2 mins). Just make sure you have your PDF file with QR codes ready at the counter! The staff will scan it and inform you of the earliest available time for the next train, after which you can immediately head to board it at the platform.
Convenience, follow instruction to change ticket through machine. Can look for officer for help if not sure how to do. They are friendly to help.
Extremely smooth process. Got the QR code via email immediately from Pelago. We scanned the QR code at the vending machine at Ueno station and got issued the physical ticket. Great price too, will use it again!