Specialized infant seats are available
Suitable for all physical fitness levels
DEPARTURE: The hours you book are tentative and may change due to schedule at the Auschwitz Museum and traffic conditions.
DOCUMENTS: You must provide full names of all participants when reserving and bring a passport or ID for entry to Auschwitz-Birkenau Museum. Without these, entry may be denied.
VISIT: At Auschwitz-Birkenau Museum, hundreds visit daily, making individual pacing difficult. Respectful behavior and smart casual dress are mandatory. Eating, smoking, and loud behavior are prohibited on-site.
PICKUP: Some Krakow hotels are in traffic-restricted zones. Pickup will be arranged from the nearest accessible point, with prior notification.
LUNCH: Lunch is not included. There's no time for a regular meal between visits to Auschwitz and Birkenau, so bring a snack. A grocery shop, snack bar, and restaurant are NOT available on-site.
SECURITY: Be prepared to go through a security check (similar to the airport's one) in order to enter Auschwitz-Birkenau Museum.
WEATHER: We operate in all weather conditions. Up to 70% of the time you spend outdoors (especially at Auschwitz II Birkenau). Please bring weather appropriate clothing and water on sunny days.
CHILDREN: Children must be accompanied by an adult. Infant seats are available. A visit to Auschwitz-Birkenau Museum can be traumatic, therefore we recommend that visitors should be at least 13 years old.
PICTURES: Visitors are generally allowed to take pictures with a few, clearly indicated exceptions. Taking photos in the buildings with the use of flash is forbidden.
RENOVATIONS: Due to extensive renovations in the western part of Krakow, we regret to inform you that we are currently unable to accommodate pickups from that area, because it causes traffic jams and delays. Also, the meeting point at Floriana Straszewskiego 19 (next to the Philharmonic) will be temporarily closed. For anyone who lives in the area, we can find a convenient and safe place for a pickup. We apologize for any inconvenience this may cause and appreciate your understanding.