Open Dated tickets are not reserved with a confirmed travel date and schedule of travelling.
Since the open ticket is not booked with time slots, please contact Sindo Ferry customer service at +65 63314122 or email booking@sindoferry.com.sg for booking reservations at least 3 days before the intended departure date.
Open Dated tickets can be used on any dates and ferry schedules as long as the seats are available.
Booking must be reserved with passport validity of at least 6 months.
Please ensure your visa status makes you eligible to enter Indonesia from Singapore.
Seats are subject to availability.
No refunds/cancellations for customers who miss the ferry/no-show.
Singapore (GMT+8) has an hour difference from Batam (GMT+7)
All guests are entitled to 20kg of check-in baggage.
Confirming the booking with Sindo Ferry (via email) was easy and smooth. The ferry ride itself was fine.
Easy peasy. And you get extra miles
Your staff follow up with me after my booking to ensure I get my ticket on time
Customer service support is very good
Easy to use
Customer service. Very responsive to request to change in travelling time