You must be at the Pre-Immigration gate with your boarding pass at least 30 minutes prior to departure in order to hold the reservation and seat assignment.
All travellers including infants need a valid ticket - All travelers need a passport with a minimum of 6 months validity in order to leave Singapore and enter Indonesia.
Please provide all passengers' passport details (passport number, passport name, nationality, gender, date of birth, passport expiry, issuing country & passport issue date, and phone number) on check-out page.
For departure to Batam, I took the wrong passport. Counter was very kind to help me changed my timing to the next available one. On my return journey, I requested for a date change. Counter was once again very kind to assist.
Amazing offer for a ferry Ticket to batam. Tickets were full flex and even a change of the routing was allowed. Would book this anytime again.
Smooth and great ride
It was a pleasant ride. There were no delay on the departure time at both terminals.
it was fun
Impressed with the fuss free departure/arrival. And the ferry was so on time during departure at both Singapore and Batam