Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at your designated pickup location at the designated time and will wait up to 30 minutes free of charge. If you do not show up or cannot be contacted, your trip will be considered canceled and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
When making a reservation, please specify your designated boarding time and boarding/alighting location in the "Notes" field.
We will arrive at the designated location at the designated time and wait for up to 30 minutes free of charge. If you do not show up or cannot be contacted, it will be considered a cancellation and no refund will be given.
Please note that if we receive a sudden request to extend your waiting time on the day, we cannot guarantee that the extension will be granted.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Estimated meeting time with the driver | ① International flights: 1.5 to 2 hours after the flight's arrival time ② Domestic flights: 30 minutes after the flight's arrival time
The driver will wait for 90 minutes free of charge from the time the flight you are scheduled to board arrives. (*The arrival time is based on the time displayed on the large screen at the airport.) If you need to extend the waiting time, please be sure to contact us in advance. The waiting time extension fee (30 minutes / cost varies depending on the pick-up time) will be paid directly to the driver on the day.
Please note that if you do not show up at the appointed time and cannot be contacted, the order will be considered cancelled and the driver will leave the airport. In this case, no refund will be given.
From
Narita Access Bus Stop
Amazing. I booked the wrong direction initially (airport to hotel), it supposed to be hotel to airport instead. The customer service was efficient to identify the error and assist on the changes quite instantly. I was very appreciative for the prompt response and confirmation as I’m travelling with a young toddler (1 yr old). The ride to the airport was spacious, peaceful and fast! I would definitely book again. Thank you!
Excellent service, was provided with driver details in advance of pick-up. Was also contacted by driver well in advance and given clear pick up instructions. Driver was professional and vehicle was very clean.
Fuss free . Driver come on time at hotel pick . At first was worried as driver hasn’t contact 24hr prior to pickup but it was quickly sorted out thru the help of Pelago customer service. Definitely will book again whenever traveling into Japan and out
Driver was helpful. Met us at the parking area. Was helpful and delivered us directly. Was a smooth experience
It was a smooth ride and the driver is very friendly and helpful with our luggage’s.
It was easy and excellent service. Admin and the driver contacted me one day before.