Customers are kindly requested to make their reservations at least 3 hours in advance of the booking time.
Flight details (date, time and flight number) and accommodation details are required upon checkout.
If you choose the arrival transfer option, your meeting point with your Airport Rep who will be holding your signboard will be at Gate 4-3 in the Arrivals Hall of Suvarnabhumi Airport (Bangkok International Airport). Staff will be holding a sign with the lead traveler's name on it.
The operator will send the driver’s contact information and other related services via email 1 day before your travel date, by 21:00 (GMT+7) Thailand time. If you haven’t received your confirmation email by the time listed, please check the Spam Folder or Junk Mail.
In case that you couldn't find the meeting point, please contact Airport Rep no. +66 81 456 6287
If you choose the departure transfer option, you will be picked up from your hotel lobby.
You will have 2 hours of free waiting time after your flight lands.
Oversized or excess luggage (surfboards, golf clubs, bikes etc.) may be subject to certain restrictions.
Any pick up or drop off locations 40km away from the Airport will be subject to additional charges.
Upon arrival they will whatsapp you where to locate them. Then you name will be on display. Easy.
Easy to book and re-confirmation was done one day prior to ensure timely pickup.
Easy to book and re-confirmation was done one day prior to ensure timely pickup.
Seamless transfer! Comfortable ride and smooth journey
2nd experience with Pelago. No disappointment. Ride was spacious, clean and a punctual driver. 👍🏻
Lady whatsapped upon area with photo of meeting place. Thereafter she brought us out to the van. Van was spacious and driver was polite and safe. It's worthwhile to engage this private hire for a fuss free transfer to chinatown.
Smooth pick up & ride. Very good
Very good service. Driver came on time. Car comfortable and got drinks