Customers are kindly requested to make their reservations at least 3 hours in advance of the booking time.
Flight details (date, time and flight number) and accommodation details are required upon checkout.
If you choose the arrival transfer option, your meeting point with your Airport Rep who will be holding your signboard will be at Gate 4-3 in the Arrivals Hall of Suvarnabhumi Airport (Bangkok International Airport). Staff will be holding a sign with the lead traveler's name on it.
The operator will send the driver’s contact information and other related services via email 1 day before your travel date, by 21:00 (GMT+7) Thailand time. If you haven’t received your confirmation email by the time listed, please check the Spam Folder or Junk Mail.
In case that you couldn't find the meeting point, please contact Airport Rep no. +66 81 456 6287
If you choose the departure transfer option, you will be picked up from your hotel lobby.
You will have 2 hours of free waiting time after your flight lands.
Oversized or excess luggage (surfboards, golf clubs, bikes etc.) may be subject to certain restrictions.
Any pick up or drop off locations 40km away from the Airport will be subject to additional charges.
We are more than happy with the service provided by Adam Transport, through Pelago. Adam was already waiting at the pick-up area even though we went down earlier than the appointed time. The trip to the airport was smooth and he drove well and safely. The MPV fitted the four of us comfortably. Throughout the journey, he kept us entertained with travel stories. He was jovial and cheerful. Adam was also mindful about our needs; dropping us off at the correct gate for VAT refund. All in all, it was a great riding experience. Thank you Adam. And thank you Pelago.
Our 9-person VIP van was clean and the driver drove us safely from the BKK airport to our hotel near Siam area. Highly recommend Pelago and this transportation company. Thank you.
It's very good and efficent. V cost effective too. Driver is professional and car is very clean. It's indeed a very smooth ride and I will use this service again. No need queue fir taxi and scared to get scam by taxi driver
Driver was punctual picking us up at 8 from our hotel. Traffic was fine on a weekday and we arrived safely within 45 minutes at BKK airport.
The driver was friendly and punctual for the pick-up. The car was clean and comfortable.
Although the pick up was early morning. The driver arrived earlier and waited patiently.