Step 1: Booking Confirmation
Once your booking has been made and confirmed, you will receive an email confirmation that includes your transfer details such as the date, time, pickup and drop-off locations, as well as the vehicle type. This email will also include the driver's contact information for your convenience.

Step 2: Driver Assignment
We will assign a professional driver to your booking, carefully selected to ensure a smooth, enjoyable journey. You'll be able to recognize your driver through their professional attire and a sign bearing your name for ease of identification.

Step 3: Day of Transfer
On the day of the transfer, your driver will arrive at the agreed-upon pick-up location in a Mercedes-Benz E-Class vehicle. This executive car is equipped with in-car Wi-Fi, bottled water, and ample space for your luggage.

Step 4: Identification and Meet
The driver will hold up a sign with your name at the designated pick-up location. This makes it easy to spot your driver in busy locations such as airports or hotels. If necessary, the driver may also contact you via the contact details provided in your booking.

Step 5: The Journey
The route chosen for your transfer depends on your preferences. If you desire a direct route, the driver will ensure a timely arrival at your destination. If you prefer a more scenic route, perhaps through the Scottish Highlands, the driver will gladly accommodate this. Your driver will also be happy to assist with any special requests you may have, such as additional stops, if indicated during the booking process.

Step 6: Drop-off
Upon reaching your destination, the driver will help unload your luggage and ensure you have all your belongings before concluding the service. Your satisfaction is our priority; we strive to provide a comfortable and hassle-free executive transfer experience.