Book the hassle-free luggage check-in service in Busan, South Korea through
KKday. Our professional LuggAgent will handle your luggage, making it perfect
for travelers who want to explore the city on their return day. Say goodbye to
the inconvenience of searching for luggage storage and enjoy a more relaxed
and efficient city tour without the burden of your bags.

• Trust in transparent pricing, eliminating concerns about luggage storage space, for a carefree and easy travel experience
• Receive considerate point-to-point baggage check-in services
• Get assistance with the luggage check-in process from our online customer service team after making your reservation
• Experience convenience, safety, punctuality, and professional service at its best

– What You Can Expect –

Simplify your Busan travel adventure with LuggAgent's advanced luggage check-
in service, available through KKday. Our professional agents expertly handle
your bags, freeing you from the luggage burden and allowing you to explore
these vibrant cities with ease. Enjoy transparent pricing, ensuring a carefree
journey, while our point-to-point baggage check-in and online customer service
support streamline the process. Experience the convenience, safety,
punctuality, and professionalism offered by this service. Keep in mind that
service times and locations are flexible, but please provide specific details
when booking. Charges are based on the number of pieces of luggage, and size
and weight restrictions apply. Overtime fees may apply for delays, so plan
accordingly and stay connected to make your travel smooth and efficient.

– Service Introduction –

• Service period:
  
  - Airport to Hotel: Delivery between 9:00 am - 6:00 pm; delivery before 9:00
  pm
  
  - Hotel to Airport: Shipping before 11:00 am; Pick-up between 3:00 pm - 9:00
  pm
  
  - Hotel to Hotel: Send before 11:00 am; Deliver before 9:00 pm

  
  

• Meeting place: Please refer to the location description in the confirmation letter sent by the baggage agent.

  
  

• Service Content:
  
  Shipping:
  
  - Hotel: Store your luggage at the counter before 11:00 am (Guests cannot
  choose the delivery time)
  
  - Airport: 9:00 am-3:00 pm (Guests can choose a 30-minute delivery time)
  
  - Example: 9:00 am - 9:30 am, 9:15 am - 9:45 am

  
  

• Service:
  
  - Hotel: Deliver to the counter before 9:00 pm (Guests cannot choose time)
  
  - Airport: 3:00 pm - 9:00 pm (Guests can choose a 30-minute delivery time)
  
  - Example: 3:00 pm - 3:30 pm, 3:15 pm - 3:45 pm

  
  

• ! ! This service does not include Airbnb options and is only applicable to hotels with counters! !

  
  

– Important Information –

• When booking, please provide the following information in the comments section:
  
  - Number and size of luggage
  
  - Desired delivery and pickup time and location
  
  - Name of the representative booking person
  
  - Local contact information in Japan, including mobile phone, email,
  communication software, etc.

  
  

• Charges are based on the number of individual pieces of luggage. Additional fees will apply if the number of luggage pieces exceeds the reserved quantity. Luggage collection is only possible at the destination after payment is completed, so please keep this in mind

  
  
• Each piece of luggage must adhere to the following restrictions: total dimensions (length, width, height) not exceeding 180 cm and a weight limit of 32 kg
• Your luggage can include items such as handbags, suitcases, cartons, backpacks, snowboard bags, or strollers. Any baggage that does not meet legal requirements will be rejected, even if the booking is successful, and you will be responsible for any losses and legal liability
• If the delivery location is a hotel, your luggage will be handed over through the hotel counter
• Please be sure to specify the hotel as the shipping location in the notes on your order to ensure a smooth delivery process
• After placing your order, you will receive an email containing handover instructions and details. All information will be based on the content of this email. If you do not receive the email, please contact service@luggagent.com directly

– Overtime Processing –

• In any situation where the customer can be contacted, but fails to appear 30 minutes after the agreed time, an overtime fee of US$5.00 per 15 minutes will be charged, in accordance with the rates specified on the official website of Baggage Agent
• For hotel shipping, if the driver arrives at the hotel but is unable to receive the luggage and cannot contact the customer through the front desk or communication software, LuggAgent reserves the right to cancel the order without a refund

• Airport shipping:
  
  - If the flight is not delayed, a 30-minute free waiting period will be
  granted. If the waiting time exceeds 30 minutes and the guest cannot be
  contacted or the luggage cannot be collected, LuggAgent reserves the right to
  cancel the order without a refund
  
  - In cases of handover delay due to flight delays:
  
  - Within 1 hour, the handover time will be automatically extended based on
  the actual flight delay time. If the delay exceeds one hour, LuggAgent
  reserves the right to cancel the order and provide a refund of half the fee.
  If LuggAgent chooses to continue waiting for more than one hour, no waiting
  fee will be charged to the customer
  
  - If the delay exceeds one hour, LuggAgent reserves the right to cancel the
  order and provide a refund of half the fee
  
  - If LuggAgent chooses to continue waiting for more than one hour, no waiting
  fee will be charged to the customer
  
  - Taking into consideration factors like flight delays, border quarantine
  measures, and customs clearance times, it is recommended that customers
  reserve baggage collection times at least two hours after landing to avoid
  additional charges

  
  

• While it is uncommon for a guest to not show up at the airport for airport pickup, if such a situation occurs, LuggAgent will visit the flight check-in counter provided by the customer to inquire if the customer has arrived. If the check-in counter is closed and contact with the customer cannot be established, LuggAgent will store their luggage in an electronic locker. Subsequently, the customer will receive the locker's location and code via email and messaging software, enabling them to retrieve their luggage by making the necessary payment