Specialized infant seats are available
Suitable for all physical fitness levels
Approximate pickup time depends on the pickup location.
All children must be accompanied by an adult.
All shared shuttles include a 10 minute rest stop where passengers can stretch, use the facilities, and get a snack. This stop may be a connection stop or may involve a change of vehicle depending on the route.
Please provide the pickup location so we can give you an approximate pickup time.
Please be ready 15 minutes before the confirmed pickup time.
Please provide the drop off location.
The pickup time may vary without notice depending on road traffic and other pick-ups.
The driver will wait a maximum of 10 minutes at the pickup location for a passenger traveling on shared shuttles. If passenger doesn't show 10 minutes passed the pickup time they will be considered No Show and 100% of the service will be charged.
Sometimes a particular hotel is located outside the area’s main hotel zone, and the shuttle will not provide door-to-door service. In these cases, a taxi can take you and your group to the shuttle pickup location or your final hotel stop.
For airport pick-ups our representative will meet you at Malinche Restaurant (located outside the airport terminal) carrying a sign with your name on. Do not listen to other vendors trying to sell you services, charge you more, grab your bags or tell you that we are not coming for you. If for some reason you cannot find our representative contact us by WhatsApp chat, phone call or email.
Morning shared shuttles are operated with a minimum of 2 passengers. If you are only 1 passenger, you can still check for availability since it is possible that we have more passengers on that same date/time and thus accommodate your reservation at the closest time/date available.
Afternoon shared shuttles are operated with a minimum of 4 passengers. If you have fewer passengers, you can still check for availability since it is possible that we have more passengers on that same date/time and thus accommodate your reservation at the closest time/date available.
Please provide us with the departure time, and exact name of the pick-up and drop-off locations (airport, hotel, private home, or identifiable landmark in Costa Rica). Otherwise, we can't completely confirm the booking until we have all this info.