After scanning the QRcode to successfully download the order, the order cannot be canceled or refunded.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
Each QR code can only be scanned once, and the device cannot be changed or deleted after binding.
Please use the eSIM within 30 days after receiving it, otherwise it will become invalid.
Please scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation early.
You can use the Internet in China without circumventing the wall, but it does not support browsing the international version of TikTok.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. For other regions, please check with Samsung’s official website first.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
In accordance with the International Data Communications Fair Utilization Policy, it is recommended to turn off the automatic Facebook video browsing function, automatic APP program update or automatic synchronization function to avoid excessive use of data. Please note that due to the slowdown in Internet speed or inability to access the Internet due to mobile games, etc., you cannot apply for refund or compensation.
★★★ If you have any questions during use, please contact the 24-hour technical customer service email: crm@51tgt.com, and a dedicated person will provide instant service in Chinese, English, Japanese and Korean.