• Please check the JR-West Timetable and Route Planner for operating hours.

• Every adult or child JR Kansai WIDE Area pass holder can accompany up to two infants aged 1-5 years for free, except when the infant will use reserved seats or are travelling by themselves.
• The third infant will require a child pass.
• FREE of charge for babies under 1 year old.

• A rail pass user must be holding a passport issued by a foreign government.
• ※外国での永住権を持っているお客様を含め、日本国籍のお客様は使用できません。
• (Cannot be used by Japanese nationals, including those with permanent residence in foreign countries.)
• A rail pass user must be entering in Japan as a "短期滞在 (Temporary Visitor) ".
• • 短期滞在 (Temporary Visitor) is a status of residence defined under Japanese immigration law.
• Individual customers are not allowed to purchase or exchange more than one of the same ticket for the same use period.
• You must present your passport to receive a pass.

• Find exchange locations for more information
• View detailed redemption information
• Learn more about exchanging reserved seat tickets
• Visit the official website's Route section to see the range of boarding areas
• Check the official website's Train Accommodations section for available trains and seat types
• This pass includes reserved seats on Limited Express Trains such as HARUKA, KUROSHIO, KONOTORI, SUPER HAKUTO, and more
• For reserved seating, book your seats before boarding the train
• Non-reserved seating is unavailable on trains with exclusively reserved seats
• See a list of trains with all-reserved seats
• This pass is only valid on WEST JAPAN JR BUS routes within the valid area and cannot be used on an expressway bus

Step 1:

• Book on Pelago to purchase an exchange order (MCO: Miscellaneous Charges Order or E-TICKET) at sales locations outside Japan.
• * Once issued, the MCO or E-TICKET must be exchanged within 3 months.

Step 2:

• After entering Japan, present the MCO or E-TICKET along with your passport at exchange locations, fill out an application with the necessary details, and exchange it for a rail pass.
• Find details on MCO or E-TICKET exchange locations
• Learn more about receiving an E-TICKET
• The MCO or E-TICKET that could not be exchanged may be refunded at the overseas travel agency where the pass was originally purchased.
• A separate handling fee will be applied.

• Rail passes are only valid for the rail pass holder.
• Presentation of your passport when requested by JR staff is required to use a rail pass. Please keep your passport together with your rail pass.
• Lost or stolen rail passes cannot be reissued.
• The conditions of use for rail passes are stipulated in JR-West’s Conditions of Carriage and by Japanese law.
• The terms and conditions of use for exchange orders are stipulated by the regulations and agreements of the issuing company.
• For any discrepancies between foreign language versions and the Japanese version of the Conditions of Carriage, the Japanese version shall prevail.
• Displayed information is current as of March 16, 2024, and subject to change.

Availability and Use

• A rail pass is available and usable all year around.
• A rail pass is valid for consecutive days.
• The pass will be valid at 0:00 from the start day to 24:00 on the last day (all times JST).
• However, if the validity period expires while riding a train on the last day, the pass will be valid for the fare until the following day so long as the passenger does not exit the station, and for ticket fees so long as the passenger does not depart the train.

Reserving a Reserved Seat Ticket

• Reserved seat tickets can be reserved at a ticket vending machine or a station ticket office. 
• Here's more information on reserving seat tickets at a ticket vending machine
• Seat reservations are also available online for passes reserved via JR-WEST ONLINE TRAIN RESERVATION.
• * For passes with unlimited seat reservations, seats must be reserved at the JR ticket office from the 7th booking.

Changes

• The starting date of the rail pass, duration, and pass type cannot be changed after exchanging the exchange order.
• Validity periods will not be extended even in the event of non-availability of train services, delays, etc.
• Conditions vary for reservations submitted via JR-WEST ONLINE TRAIN RESERVATION.
• Here are more details on the terms and conditions.

[NOTICE] Sanyo Shinkansen Passengers

• Starting May 20, 2020, passengers bringing baggage with dimensions totaling more than 160 cm but less than 250 cm on three sides (oversized baggage) on Sanyo Shinkansen are required to reserve a seat with an oversized baggage area.
• Shinkansen passengers with oversized baggage may use a reserved seating JR-WEST RAIL PASS and a section ticket, or a separate Unlimited Ride Oversized Baggage Ticket (available for purchase at JR-West Ticket Offices in major JR-West stations) if using a non-reserved seating JR-WEST RAIL PASS.
• Please ask a station attendant for more details.
• Details on Unlimited Ride Oversized Baggage Tickets
• Information about Oversized Baggage Handling

Please present your E-voucher on mobile and passport at a redemption machine and fill out an application with necessary details, and exchange for the Kansai Wide Area Pass.

View the list of available redemption machines for the Kansai Wide Area Pass